Privacy Policy

Last Updated: June 8, 2026

1. General

1.1. This Privacy Policy ("Policy") outlines how wcub365.com (hereafter referred to as “Casino”, “Website”, “Company”, “We”, “Us”, “Our”) collects, processes, secures, and utilizes your personal information when you access our platform or register a Member Account.

1.2. The data controller for the Website is Wcub365 N.V., a company registered and incorporated under the laws of Curaçao. We are committed to protecting your privacy and ensuring compliance with applicable global data protection frameworks and Curaçao statutory requirements.

1.3. By creating an account, depositing funds, or participating in gameplay, you explicitly acknowledge and consent to the collection and processing of your personal data as described in this Policy. If you do not agree with these practices, you must cease using the Website immediately.

2. Information We Collect

We collect and process various categories of personal data necessary to provide our services, maintain regulatory compliance, and ensure platform security:

2.1. Registration Information: Your full legal name, date of birth, gender, email address, physical residence address, phone number, and account credentials (username and password).
2.2. Verification & KYC Data: Digital copies of government-issued identification cards, passports, driver's licenses, utility bills, bank statements, and photos or selfies provided during our mandatory verification workflows.
2.3. Financial & Transaction Details: Deposit and withdrawal histories, payment method details (such as masked credit/debit card details, e-wallet identifiers, or cryptocurrency wallet public addresses), and transactional behaviors.
2.4. Technical & Analytical Logging: Internet Protocol (IP) addresses, device types, browser software versions, operating systems, geolocation data, precise timestamps of logins/logouts, and comprehensive logs of game rounds played, wagers placed, and winnings accumulated.
2.5. Communications and Interactions: Complete transcripts and audio records of your interactions with our support teams via email, live chat interfaces, or phone calls.

3. Legal Basis and How We Use Your Information

We process your personal information strictly based on the following legal foundations:

3.1. To Fulfill Our Contractual Obligations: To establish and maintain your Member Account, process financial transactions safely, compute betting outcomes, and provide customer support services.
3.2. Legal and Regulatory Compliance: To execute mandatory anti-money laundering (AML) protocols, counter-terrorist financing (CTF) checking, fraud prevention, and underage gambling verifications as required by our Curaçao licensing framework.
3.3. Our Legitimate Commercial Interests: To optimize platform performance, identify software issues, defend our legal rights in the event of a dispute, evaluate marketing campaigns, and ensure general platform security.
3.4. Based on Your Explicit Consent: To send you optional promotional offers, marketing campaigns, and personalized updates via email or SMS. You possess an absolute right to revoke this consent at any moment through your account profile settings.

4. Data Sharing and Third-Party Disclosures

The Casino does not sell or lease your personal information to third parties. However, your data may be securely transferred to selected categories of external service providers to enable seamless platform operations:

4.1. Game Software Providers: To securely transfer basic session tokens so that premium casino games can render and process wagers accurately on your device.
4.2. Payment Handlers and Financial Institutions: To execute, clear, and settle deposit and withdrawal requests via authorized transaction gateways.
4.3. Identity Verification Services: To process, cross-reference, and confirm the authenticity of your KYC documentation against global anti-fraud databases.
4.4. Regulatory and Law Enforcement Authorities: We are legally bound to share player records, transactional data, and suspicious activity logs with the Curaçao Gaming Authority or alternative global financial intelligence units if we have reasonable grounds to suspect fraud, cheating, or money laundering.
4.5. Corporate Restructuring: In the event that Wcub365 N.V. undergoes a merger, acquisition, or sale of assets, player databases will be securely transferred to the acquiring corporate entity as a core business asset.

5. Data Security and Retention

5.1. Technical Safety Measures: We deploy industry-standard security protocols, including Advanced Encryption Standard (AES) protocols and Secure Sockets Layer (SSL) encryption, to safeguard your information from unauthorized access, modification, or disclosure.
5.2. Operational Firewalls: Financial databases and personal identity storage vaults are isolated behind enterprise-grade network firewalls with restricted internal employee access privileges.
5.3. Retention Schedules: As mandated by international anti-money laundering regulations, your core identity data, transaction histories, and ledger details will be securely retained for a minimum period of five (5) years following the formal closure of your wcub365.com Member Account. Once this legal retention timeline expires, all personal information is permanently deleted or fully anonymized.

6. Cookies and Tracking Technologies

6.1. Deployment: We use "cookies" and tracking scripts to improve your user experience, retain your display configurations, and log your secure authorization status during active sessions.
6.2. Analytical Tools: Third-party analytic suites may collect anonymous data patterns regarding how visitors navigate the platform to help us improve site responsiveness and page layouts.
6.3. User Discretion: You can manage or disable cookie permissions via your browser settings. However, disabling all technical cookies may prevent the platform from authenticating your sessions or rendering game graphics correctly.

7. Your Privacy Rights

Depending on your legal jurisdiction, you may hold specific rights regarding the control of your personal data. You can exercise these rights by contacting [email protected]:

7.1. Right of Access: You are entitled to receive a complete digital copy of the personal data elements we store regarding your identity.
7.2. Right to Rectification: You have the right to request immediate updates or corrections to any incomplete, outdated, or inaccurate personal information in our records.
7.3. Right to Deletion ("Right to be Forgotten"): You may request the absolute erasure of your personal data files. Kindly note that compliance with regulatory anti-money laundering retention laws overrides deletion requests until the legally mandated retention timeline lapses.
7.4. Data Portability: You may request that your personal records be transferred to you or an alternative platform handler in a structured, machine-readable format.

8. Policy Amendments

8.1. The Casino retains the authority to update or alter this Privacy Policy at its sole discretion. Any changes will become legally active immediately upon being published to this page.

8.2. Material structural updates regarding data usage will be highlighted to you via on-site notifications or delivered directly to your registered email address.